Support Hotline
Monday to Friday 9am to 6pm CET
+49(0)211.9945.9025
(Standard national / international calling rates apply)
Help and Support Center
Ask us: SEARCH
Knowledgebase
   


YOU CAN SET THE VAT RATE BY FOLLOWING THESE EASY STEPS: - Click on the Shop [_A_] the edit it and click on 'Payment' [_B_] - At the 'Add new tax' section level, change the existing default tax value to the suitable one [_A_] - You may set additional ta...
You can do that by specifying how many items from a given product are available in stock at the 'Inventory Editor' level. THIS IS HOW YOU CAN GO ABOUT IT: - Edit your Shop [_A_] and go to 'CATALOG' [_B_] - Select the product [_A_] you'd like to add to ...
TO CREATE A CATEGORY: - Click on the Shop [_A_] to edit it then go to 'Catalog' [_B_] - Click on the Cog icon next to 'Home' [_A_] and select 'Add Child Category' [_B_] - Enter a name for the category in the 'Category name' field [_A_] - Chose whether...
YOU CAN ADD PRODUCTS TO A CATEGORY IN 2 WAYS: 1. Either by clicking on the category [_A_] you'd like to add products to select it then hitting 'ADD NEW PRODUCT' [_B_] 2. Or by clicking on the category [_A_] then on the Cog icon [_B_] next to it and...
YOU CAN SET THE HANDLING COSTS FOR YOUR PRODUCTS AS FOLLOWS: - Left-click on the Shop to edit it [_A_] and go to 'SHIPPING' [_B_] - From the VAT dropdown list [_A_], you can select which VAT rate will be applied to the handling charges _ If you alread...
YOU MAY CHANGE THE ORDER IN WHICH THE PRODUCTS ARE LISTED BY FOLLOWING THESE EASY STEPS: - Click on the Shop [_A_] to edit it and go to 'CATALOG' [_B_] - Select a product category from the 'CATEGORIES' panel [_A_] - Then on the right panel, click on pr...
YOU CAN SPECIFY TO WHICH EMAIL ADDRESS THE ORDERS' DETAILS WILL BE SENT BY PROCEEDING AS FOLLOWS: - Left-click on the Shop [_A_] to edit it and go to 'PREFERENCES' [_B_] - At the 'SHOP PREFERENCES' section level, enter in the 'SHOP EMAIL' field [_A_] th...
You can add up to 10.000 products into your e-commerce shop. You can create as many categories and subcategories as you want. To find out how to create a category, _CLICK HERE_ To add products to the created category, follow _THIS LINK_
TO SET A SHIPPING FEE ACCORDING THE PRODUCTS WEIGHT RANGE, FOLLOW THESE INSTRUCTIONS: - Edit the Shop [_A_] and click on 'Shipping' [_B___] - From the 'Billing is according to' dropdown list, select 'Weight Range' - Click on 'Add Weight Range' [_A_] t...
Let's suppose that you've a product in various colors and different prices. Rather than adding each product separately to the Shop, you may simply add it once then create a Color Group Attributes for it. This way, a dropdown list will be displayed next ...
HERE'S HOW YOU CAN GO ABOUT ADDING TERMS OF SERVICE TO YOUR SHOP: - Left-click on the Shop [_A_] to edit it and go to 'PREFERENCES' [_B_] - From the 'REQUIRE TERMS OF SERVICE' dropdown list [_A_], select 'YES' [_B_] By selecting 'YES', when placing the...
HERE IS A LIST OF THE CURRENCIES WHICH YOU CAN SET UP YOUR SHOP TO ACCEPT PAYMENTS IN: - AUD: Australia, Dollars - CAD: Canada, Dollars - CZK: Czech Republic, Koruny - DKK: Greenland, Denmark Kroner - EUR: Euro - HKD: Hong Kong, Dollars - HUF: Hungary, ...
YOU CAN SET YOUR SHOP TO ACCEPT ONE OR ALL OF THE FOLLOWING PAYMENTS METHODS: - PayPal - Credit Card Through PayPal - Bank Wire - Cash On Delivery 1. PayPal If you have at your disposal a Business or Premier PayPal account, you can link the Sho...